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HOSPITALITY HR CONSULTANTS
Baum & Co. is a people advisory firm for clubs, restaurants, and hospitality groups.
ABOUT
In service-led organizations, people are both the greatest asset and the most delicate source of risk. Baum & Co. works alongside owners, leadership teams, and in-house HR during moments that require care and experience. Our work helps hospitality leaders make thoughtful, well-timed people decisions that protect culture, reduce exposure, and preserve service standards.
We are most often engaged around performance and conduct concerns, leadership dynamics, difficult exits, organizational changes, and other situations where discretion and sound judgment matter. In these moments, we aim to protect culture, reduce exposure, and preserve the conditions that allow service to feel effortless to the guest, even when the decisions behind the scenes are anything but.
Our Services
ABOUT
Emily is a strategic HR partner with a deep appreciation for the art and intention of hospitality. While her in-house career has been spent at high-growth startups and editorial institutions (from supporting food critics at New York Magazine to advising leadership at Eater), her fascination has always been with the places that elevate service into an experience.
Over the years, she has quietly supported some of the most respected names in hospitality, offering guidance on culture, structure, and people strategy to teams behind Eleven Madison Park’s NoMad properties, as well as The Surf Lodge in Montauk and Olmsted in Brooklyn. Her advisory work - rooted in friendship, curiosity, and instinct -helped shape people decisions in dining rooms where every detail matters.
Emily Baum
Connect
LET'S
We work with a small number of clients at a time and take a thoughtful, tailored approach to every engagement. If you’d like to explore whether Baum & Co. is the right fit, we invite you to reach out.